Welcome to Crystcop! This Privacy Policy outlines how we collect, use, protect, and share your personal information when you visit our website and engage with our services. We value your privacy and are committed to safeguarding your data. By using our website, you consent to the practices described in this Privacy Policy.

1. Information We Collect:

a. Personal Information:

  • When you make a purchase, create an account, or subscribe to our newsletter, we may collect personal information such as your name, email address, shipping address, and payment details.

b. Usage and Device Information:

  • We collect information about your interactions with our website, including your IP address, browser type, device information, pages visited, and referral source.

c. Cookies and Tracking Technologies:

  • Our website uses cookies and similar technologies to enhance your browsing experience, track user behavior, and collect data about your preferences.

2. How We Use Your Information:

a. Order Processing:

  • We use your personal information to process orders, manage shipments, and provide customer support.

b. Communication:

  • We may send you transactional emails, marketing communications, and newsletters based on your preferences.

c. Improvement and Personalization:

  • Your data helps us understand user preferences and improve our website, products, and services.

3. Data Sharing and Disclosure:

a. Third-Party Service Providers:

  • We share necessary information with third-party partners to fulfill orders, process payments, and deliver products.

b. Legal Compliance:

  • We may share information to comply with legal obligations, protect our rights, and respond to government requests.

4. Your Choices:

a. Access and Correction:

  • You can access, update, or correct your personal information through your account settings or by contacting us.

b. Marketing Communications:

  • You can opt-out of marketing communications by using the unsubscribe link provided in our emails or by updating your preferences in your account settings.

c. Cookies and Tracking:

  • You can manage your cookie preferences through your browser settings.

5. Data Security:

a. Security Measures:

  • We implement technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

b. Payment Security:

  • We use secure payment gateways to process your payment information securely.

6. Data Retention:

a. Retention Period:

  • We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy.

7. Children’s Privacy:

a. Children Under 13:

  • Our website is not intended for children under 13. We do not knowingly collect personal information from children.

8. Changes to Privacy Policy:

a. Updates:

  • We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes through our website.

9. Contact Us:

If you have any questions, concerns, or requests related to your privacy or this Privacy Policy, please don’t hesitate to contact us at support@crystcop.com. We are here to assist you and ensure your privacy is respected.

Thank you for choosing Crystcop. We are dedicated to providing you with exceptional gemstone products and services while prioritizing your privacy and security.